Some More About Our Company

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Our Mission Statement

People before profits is a phrase you me see thrown around casually these days, but it truly is a foundational belief of ours.

After paying multiple companies for hosting and various digital services, it became clear that none of these companies are actually willing to sacrifice profits in any circumstance in order to help their customers. Doing the right thing may be scrawled in their promotional media, but when you have a problem with their service, “doing the right thing” is seldomly emphasized in their solutions. It may mean sacrificing Fortune 500 status and exponential growth, but we choose to put the needs of our customers first.

So we decided to offer a service that truly does put the customer first. We really believe in it and we will do everything possible to ensure you receive the best possible service at all times. We will work WITH you to find solutions to your problems and help your business grow.

The Founders

Arctic Cloud Hosting and Lib Sherpa (the parent company) were founded by a married couple from Canada who constantly found themselves wondering: “Why is it so difficult to find a company that is actually concerned with customer satisfaction?” After finding too few examples of such companies, they decided to build it themselves.

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